We hosted insurance adjusters at our facility for a hands-on training session, giving them an inside look at the collision repair process and how vehicles are restored to pre-accident condition.
We recently had the pleasure of hosting a group of insurance adjusters at our Santa Fe Springs facility for an educational training day. The goal? To give these professionals a behind-the-scenes look at what really happens in a body shop.
What We Covered
During the training session, our team walked the adjusters through every step of the repair process:
- Damage Assessment - How we identify visible and hidden damage after a collision
- Repair Planning - The process of creating accurate repair estimates
- Panel Repair vs. Replacement - When to repair and when to replace damaged parts
- Paint Matching - The technology and skill behind seamless color matching
- Quality Control - Our multi-point inspection process before delivery
Hands-On Learning
This wasn't just a classroom session. We brought the adjusters onto the shop floor to see repairs in progress, watch our technicians work, and understand the tools and techniques involved in bringing damaged vehicles back to life.
Building Stronger Partnerships
Events like this help strengthen the relationship between body shops and insurance companies. We're grateful for everyone who took the time to visit and learn with us.